Frequently Asked Questions

Need a help with something? Here are our most frequently asked questions.

Anchor or Anchor for short is a digital care and support planning platform designed to help care teams deliver more effective, person-centered care. It supports assessments, care plan creation, goal tracking, collaboration, and reporting in one secure system.
Anchor is specifically designed for supported living services, but it's also well-suited for health and social care organisations, case managers, and social workers seeking a reliable and flexible platform for managing digital care records.
Anchor includes digital care plans, customizable assessments, secure messaging, team collaboration tools, alerts, progress tracking, outcome reporting, and integrations with EHRs and other systems.
Yes. Anchor supports personalized care planning with adaptable templates that can be customized to reflect each person’s goals, needs, preferences, and services.
Yes. Anchor is fully compliant with UK GDPR and the Data Protection Act 2018. It is designed with robust, enterprise-level security to ensure the safety and confidentiality of all personal and sensitive care data.
Yes, Anchor offers API integration options so you can connect it to your organisation’s existing technology stack and streamline data flow across systems.
The app enables real-time updates, shared care and support plans, secure messaging, task assignments, and role-based access so everyone on the care team stays informed and accountable.
Anchor provides outcome tracking, progress reports, compliance summaries, and care plan progress dashboards that can be exported or shared with stakeholders.
We offer onboarding, live training sessions, help documentation, and dedicated customer success support to ensure your team gets the most out of the platform.
Yes! Anchor is fully cloud-based and mobile-responsive, with apps and secure web access so your team can stay connected in the office or on the go.

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We'd be happy to help you with any questions you have! Please let us know what you're looking for, and we'll do our best to assist you.

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