Client Onboarding & Referrals

From First Referral to Fully Onboarded, Without the Paperwork

The Referral Portal lets your team securely submit, track, and manage referrals from social workers, care coordinators, and commissioners — and Anchor's guided onboarding wizard turns an accepted referral straight into a new client record, with document auto-extraction to save re-typing what's already on the page.

  • GDPR-compliant intake
  • Guided onboarding wizard
  • Admission checklists
Referral portal

Turn a referral into a fully onboarded client — without losing momentum, or paperwork, along the way.

This streamlines the intake process, reduces paperwork, and improves communication between referral sources and your team — while sensitive information is handled securely from the very first contact.

An Easy Way to Manage and Track Referrals

Easily manage referrals sent by professionals. Our portal organises incoming referrals for quick access and efficient follow-up.

  • Status pipeline for every referral
  • Built-in communication with referrers
  • One-click convert to onboarding
See the referral portal in action
Guided, Paperless Onboarding

A step-by-step wizard walks your team through admitting a new service user — photo upload, room assignment, and an admission checklist, without missing a step.

  • Document auto-extraction & auto-fill
  • Configurable admission checklists
  • Room & location assignment
See the onboarding wizard in action
Referral workflow

Referrals Converted to Onboarding

1-Click

Admission Checklist Completion 98%
Referral network

Fewer Delays Between Referral and First Visit

We used to lose days chasing paperwork between accepting a referral and actually admitting someone. Now it's one workflow, start to finish.
Registered Manager

Domiciliary Care Provider

Frequently Asked Questions

Professionals such as social workers, care coordinators, and commissioners can submit and track referrals securely through the portal.
Yes — the portal is GDPR-compliant and ensures sensitive information is handled securely from first submission onward.
Once accepted, a referral converts directly into a new client onboarding draft — no re-keying the same information twice.
Upload a referral document and Anchor reads the key details to help pre-fill onboarding fields, saving your team time on data entry.
Yes — admission checklists are fully configurable to match your organisation's onboarding process.