Trusted by providers who put people first
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Built for supported living services.
Designed for

You’ve got the home, the team, and the passion to help people live with independence and dignity.
Now, let’s give you the right platform to make that journey even more impactful.
Anchor is more than a platform, it's a dynamic digital space designed to empower providers to plan and deliver care in a truly unique way. Described by PRSB assessors as 'nimble', our system is fully configurable to match your existing workflows, or ready to go with built-in templates, Anchor helps you get started your way.

How it works

Enabling Excellence in Care, One Step at a Time

01

Get started by creating your account

Create your account and discover a support planning platform where all features are intuitive and user-friendly, helping you navigate and get started with confidence from day one.

  • Quick registration
  • All inclusive features
  • 30 days free trial
Get started now
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02

Initial Setup & Configuration

Following account setup, the platform is tailored to reflect your organisation’s operational structure. This includes defining care settings, user roles, access permissions, and workflow preferences. The goal is to ensure the system mirrors your existing processes while enabling improvements in efficiency and compliance.

Get started
03

Team Onboarding

With the system structure in place, you’ll invite key staff members to join the platform. Each team member is assigned appropriate permissions based on their responsibilities. Orientation resources and quick-start materials are provided to support a smooth and confident introduction to the system.

  • Admin portal for managers

    A secure, central hub for managers to oversee support plans, manage staff access, monitor activity, and ensure service compliance.
  • Mobile app for support workers

    An easy-to-use mobile app that enables support workers to access support plans, log notes, and deliver person-centred care and support on the go
Find out more
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04

System and Template Customisation

Next, you will configure or select care and support planning templates that align with your service model. Templates can be customised to ensure they meet regulatory standards, reflect best practice guidance (e.g. person-centred planning), and capture the information most relevant to the individuals you support.

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Care and Support Plan Templates

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05

Train the trainers & Guidance

Your team will participate in comprehensive training delivered via live sessions, self-paced modules, or guided walkthroughs. These sessions cover core functionality, support planning workflows, documentation, and troubleshooting. The goal is to equip all users with the knowledge and confidence to use the system effectively and to pass on the knowledge.

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06

Go Live & Ongoing Support

With your team trained and the platform configured, you are ready to go live. Our support continues beyond implementation, offering ongoing technical assistance, system updates, and access to guidance on emerging best practices. You’ll also have the opportunity to provide feedback and request enhancements as your service evolves.

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Active support staff

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Active support plans

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Support Staff Mobile App

This mobile-first solution ensures support workers have everything they need securely at their fingertips; shift details, client profiles, permissions, and communication tools, all without needing a desktop
The app isn't just for staff but also, it fosters a strong support ecosystem around each client by allowing family members, case managers, and healthcare professionals to participate in the client’s care through shared access and updates. This creates a transparent, collaborative environment.

Real-Time Recording
Staff can view and update care & support plans, task lists, goals, and outcomes in real time—ensuring continuity and accuracy in care delivery
Incident Reporting
Easy submission of incident reports, observation notes, medical forms, or shift-related documentation
Secure Family & Client Portal
Role-based access enables clients and families to view care progress and updates easily hence promoting transparency
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Simplified calendar
Schedule, view, and manage client visits MDT visits from the app.
Secure Media Uploads
Upload and manage client care photos, assessments, and documents securely in one place.
PRSB 'About Me' Standard
Capture personal preferences, communication needs, and what matters most—fully aligned with PRSB guidance.

Empowering better care with customized planning tools

Anchor offers a comprehensive range of care and support planning tools designed to meet your unique needs and improve care outcomes

Care & Support Planning
  • Track outcomes
  • Customized Goal Setting
  • Monitor Changes
Risk Assessment Forms
  • Customizable Assessments
  • Severity and Likelihood Evaluation
  • Preset Assessment Tools
Risk Management Plans
  • Crisis Management Plan
  • Risk Safety Plan
  • Contingency Plan
Health Monitoring Tools
  • Sleep Chart
  • Body Temperature Chart
  • Blood Glucose Chart (BM)
Goal Tracking Features
  • Progress Monitoring
  • Milestones and Actionable tasks
  • Automated Reminders and Alerts
Manage Appointments
  • Comprehensive Documentation
  • Automated Reminders
  • Secure Access
Accident Reporting Tools
  • Attach Images
  • Customizable workflow
  • Record Debrief Sessions
Integrations

Easily integrates with popular platforms

Our platform seamlessly integrates with leading tools and systems, enabling smoother workflows and improved collaboration across your organization.

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