Client Portal & AI Tools

Bring Families In, and Let AI Handle the First Draft

A restricted client portal gives families, professionals, and service users themselves safe visibility into the profile and preferences that matter to them — while AI-assisted text tools help your team turn rough notes into clear, professional care records, with every word reviewed by a human before it's saved.

  • Restricted family access
  • AI-assisted writing
  • Human approval required
Client portal

Care is a team effort — the client portal and AI tools make sure the right people have what they need, when they need it.

Families shouldn't have to chase a phone call for an update, and your team shouldn't have to spend evenings rewriting notes into something presentable. Anchor closes both gaps.

A Window In, Without Opening Everything Up

A separate, restricted view lets family, professionals, or the service user themselves see limited profile, "About Me", contact, and preference information — never the full clinical record.

  • Role-based, permission-controlled access
  • Preferences & "About Me" visibility
  • Fewer phone calls chasing updates
See the client portal in action
A First Draft, Not a Replacement for Judgement

AI-assisted rewriting and summarising helps turn shorthand notes into clear, professional care records and progress reports — with mandatory human review before anything is saved.

  • Clarity & tone improvements
  • AI-generated progress report drafts
  • Never invents facts, never auto-saves
See AI-assisted writing in action
Client portal illustration

Time Saved Writing Progress Reports

Hours a Week

AI Drafts Reviewed by Humans 100%
AI writing tools

Families Feel Included, Staff Get Time Back

Families can see what they need to without ringing us every day, and my team isn't rewriting notes at 9pm anymore. Both things matter.
Care Manager

Supported Living Service

Frequently Asked Questions

Only what your organisation permits — typically profile summary, "About Me" preferences, and contact details. Full clinical records are never exposed externally.
No — AI drafts a suggestion for tone and clarity, but every suggestion requires human review and approval before it's saved. AI never invents facts or alters meaning.
Your organisation configures exactly what's visible and to whom, using role-based permissions.
Yes — external users can access their permitted view through a mobile-friendly interface.
Yes — AI text tools are an optional module your organisation can enable or disable at any time.